OUR HUGE CRUSH 365 DAYS RETURN OR EXCHANGE GUARANTEE

WHY DO WE GIVE YOU 365 DAYS WITH FREE GLOBAL SHIPPING BOTH WAYS IN CASE YOU DECIDE TO RETURN OR EXCHANGE?

We want you to have a massive crush on your ENKI's, but we also understand that sometimes things just don't gel.
So if you're not happy for whatever reason, we want you to know we have you covered. It's ok If you would like to exchange or go for the full refund. Either way, we can happily accommodate you. We'll even cover your shipping costs.

You have 365 days to decide if you would like to exchange your ENKI's or return them.


HOW CAN WE GIVE YOU A LIFETIME GUARANTEE?

Everyone who owns a pair of ENKI's talks about the quality. From hand sketching the first rough design to carefully selecting the colours of the acetates. The whole process of creating a pair of ENKI's can take up to 6 months, and we're proud to say over 70% of the process is still crafted by hand. To ensure the most premium quality, we only produce exclusive limited edition batches. All ENKI's are personally inspected by ourselves before they leave to go to their new homes. There's nothing like unboxing a new pair of ENKI's and feeling how special they are. But don't take our word for it. You be the judge.
All ENKI's carry a lifetime guarantee against manufacturer defects. Please note that the warranty does not cover scratches, damage (accidental or otherwise). The warranty is valid only for goods that are purchased new and coverage is only with proof of purchase.

Please email info@enkieyewear.com or call us on +62 821 45411939 if you need to process your return or exchange or a make a claim.

 

 

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